Dec. 2012...Just wanted to thank you for replacing my pump and getting it working so quickly. I'm not sure how many people would have worked in the cold and the dark. I really appreciated your work.
My sump pump obviously crashed at the most inconvenient time. I called D. Koets and they had someone out ASAP to deal with the problem. I had to leave right after the work was completed for a business trip and when I came home days later everything was still working great. There is nothing I value more than a job done right the first time.
Thanks for a job well done - and your quote for a garberator and information. We will decide what to do, then call you later.
We want to thank your company for the wonderful service we received today. We called first thing this morning with a leaky pipe in the basement ceiling. By 11:15 a.m. a nice young man was here providing us with great friendly and efficient service. We will definitely refer your company to our friends.
I would be remiss if I did not express my satisfaction with your staff’s politeness, work ethics and professionalism. What a pleasant young gentleman. Please pass on my best regards to him and thank him for a job well done. Ray, a satisfied customer.
Here we were on a Friday afternoon with a kitchen sink full of water and an overnight guest coming Saturday. You originally said it would be Monday before anyone could come. You phoned back and said soeone would be here in the afternoon. In walked two men (sorry forget their names) with smiles and they could have gone home early! If you have employees of the month they should get it. Such professionalism. Your company is definitely on our speed dial and will be recommending your company to others.
I hope you know who the two men who came so you can show them this to know they were appreciated.
Thank you again from two grateful seniors.